HealthCare Professional (HCP) Certificate Program

The HealthCare Professional (HCP) Certificate Program (previously Medical Case Management, MCM, Certificate Program) is based on best practices, as well as input from direct service personnel & organizations. The goal of the HCP Certificate Program is to provide learners with a strong knowledge base and clinical skill set to succeed with the diverse set of client needs inherent to the work of direct care workers.

The HCP Certificate Program consists of 6 videos of instructor led workshops and 10 required self-paced online trainings (HIV 101 can be waived); approximately 22 hours of training. HIV/AIDS is a central theme throughout in order to highlight applicability to certain issues, and Motivational Interviewing (MI) approaches are provided for practical skills acquisition/maintenance.

COMPLETE THE HCP CERTIFICATE PROGRAM IN THE ORDER BELOW.

INSTRUCTOR-LED HCP VIDEOS

1. Introduction
2. Best Practices
3. Healing (Trauma) Informed Self Care
4. Healing (Trauma) Informed Care
5. Engagement & Retention in Care
6. Health Literacy

ONLINE SELF PACED HCP TRAININGS

1. Reducing Stress Through Self Care
2. Helper as a Person
3. Therapeutic Communication
4. Multiculturalism
5. Approaches to Difficult Situations
6. HIV 101 (can be waived upon request)
7. Mandatory Reporting
8. Service Planning
9. Stages of Change
10. Harm Reduction