Description
Bundle with the Therapeutic Communication course to get .1 CEU Credit (1 hour) & save $10!
Social workers deal with many challenging situations including client struggles with mental health and substance abuse. This workshop teaches the learner how to deal effectively with difficult situations involving clients. At the end of the workshop learners will be able to: (1) Identify the facts about escalation, (2) Manage the verbal escalation continuum, and (3) Identify therapeutic strategies in dealing with difficult situations.
This course is eligible for .05 CEU Credit (.5 hour) through UW-Green Bay. See the Communication & De-Escalation bundle for .1 CEU Credit (1 hour) & save $10!
A CEU Certificate will be automatically generated when you have successfully completed the course.
Objectives
At the end of the workshop participants will be able to:
- Identify the facts about escalation
- Manage the verbal escalation continuum
- Identify therapeutic strategies in dealing with difficult situations.
Certificate
By completing/passing this course, you will attain the certificate UW-Green Bay Course Completion Certificate
Learning credits
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